Whirlpool Heavy Duty Fully Automatic Washer Review

Whirlpool Heavy Duty Fully Automatic Washer Review by Renell Pacrin

Specs:

• Model:  4GWTW4800YQ
• Top Load
• 10.5 kg Capacity
• Electronic Control
• Extra Roll Action Agitator
• Bleach and Fabric Softener Dispensers
• Extra-Rinse Knob
• Push Start/Pause/Unlock Button
• Spray Rinse Feature
• White Porcelain Basket
• 8 Cycles
• 4 Water Temperatures
• 4 Water Level

Whirlpool Heavy Duty Fully Automatic Washer Review

We have incurred a total of P13,250.00 maintenance cost for the 4-year old heavy duty washer which made us decide to stop using and requesting for check-up/repair.  Malfunction is recurrent regardless of defective parts replacement and laundry soap, fabric softener, water are being wasted.  To help us trouble shoot whenever the machine it is not working, the service technician taught my husband how to calibrate the washer because it takes time to schedule check-up and repair, most especially to order/purchase of parts to be replaced.  My last try using the washer, it didn’t spin (to the extent that the portion of the extra roll action agitator was slightly deformed) as frequently experienced during the last month of service repair.   To my great dismay, I bid goodbye to my faulty, unworthy, frustrating, inferior quality and workmanship washer. 

Series of Events

• August 12, 2015 is the washer purchase date in the amount of P40,995.00;
• August 12, 2016 – defective lower harness replacement, P3,800.00;
• March 24, 2017 – check-up for dis-aligned balancer malfunction, P450;
• September 1, 2017 – check-up for dis-aligned balancer malfunction, P450;
• Sept 19, 2017 – check-up for actuator malfunction, P450;
• September 22, 2017 – parts (control unit, dumper, actuator) replacement that caused malfunction; parts and service costs not declared in the service report;
• October 2, 2017 – replacement of actuator malfunction, P450.00;
• October 10, 2017 – check-up for capacitor malfunction, P450.00;
• August 7, 2019 – check-up for calibration malfunction, P450.00;
• August 24, 2019 – defective actuator replacement, P3,700.00; paid (P450.00) service fee not declared in the service report;
• August 30, 2019 – check-up for malfunction, defects and paid (P450) service fee are not declared in the service report;
• September 4, 2019 – check-up for malfunction due to none spinning, service fee P450.00; and
• September 24, 2019 – defective capacitor replacement P1,300.00, service fee P400.00.

On the brighter side, for a short period of time, it was very helpful to have this kind of washer. It is water and electricity efficient, you can multi-task while doing the laundry and not getting so exhausted, and saves cost for bringing bedsheets, linens, and towels to the laundry shop which have higher charges per kilogram than regular clothes.  However, as much as I appreciate the use of this washer, it doesn’t fully removes stain even using tough stain removal laundry soap.  And in partnership with the dryer that I also bought, doing my laundry is the easiest. 

Where to buy the Spares?

Check out their website: Whirlpool Washing Machine 4GWTW4800YQ Spares

Author’s Notes

It is a good day for another Mima’s Homey review.  This is the second, following the introductory which featured a cooktop stove.  I will include a detailed series of events of the unexpected performance and quality of this expensive home appliance without any intention of defamation, just facts and experiences.  I thought I will finally have a blast after owning this kind of heavy duty appliance, for the first year yes, but it was the opposite in the succeeding years (except 2018).  

There are actually two appliances which I bought of the same brand and one of them is faulty.  I also thought that this might be an isolated case. However, the nearby laundry shop owner disposed all of her washing machines with the same model due to poor quality and high maintenance cost compared to her other branded washing machines.  We have the same service technician from the authorized service center of Fujidenzo, Whirlpool, Maytag, and Glem.  We can definitely compare notes!

About the Author:

Renell A. Dela Cruz – Pacrin is a development worker (support staff) for seventeen years who loves to cook and bake.  She earned a degree in Secretarial Administration and passed the NC II (National Certificate) in Bread and Pastry Production.  She dreamt to become an interior designer but was inspired during her internship to pursue a career indirectly helping the rural poor and farmers.  During her free time, she bakes cookies, cakes, and pastries, mostly for her lovely daughter’s packed snacks, family occasions, and sometimes made to order.  Currently self-employed, she focuses more on her spouse’ van rental business, home duties, exploring handicrafts, and taking care of the homey.

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