J&T Express Expands Nationwide Cash-on-Delivery (COD) Service to Reach More Customers

J&T Express, a leading delivery provider in the Philippines, is expanding its Cash-on-Delivery (COD) service this quarter. This service will now be available to walk-in customers and door-to-door pickup clients. The goal is to offer more convenient payment options, especially for micro, small, and medium enterprises (MSMEs) needing flexible logistics.

J&T Express Cash-on-Delivery
J&T Express Cash-on-Delivery (COD) service expansion

The new COD feature is available on the J&T Express mobile app and official website. Businesses can easily register for a COD account and offer this payment option to customers. COD transactions let customers pay upon delivery, removing the need for card or cashless payments.

“COD remains one of the preferred modes of payment in the Philippines, and we want our customers to fully benefit from the services we provide. The COD option helps foster trust between sellers and buyers while enabling more inclusive payment solutions”

Zoe Chi, Vice President of J&T Express Philippines.

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The expanded service also emphasizes its potential to reach customers in remote areas with limited access to digital payment methods. “We aim to provide a secure payment experience for buyers purchasing from online sellers and help our partner sellers attract a broader customer base”, she added.

Since its inception, J&T Express offered Cash-on-Delivery (COD) only to e-commerce platforms and VIP clients. VIP clients receive special discounts, fast remittance, and access to a dedicated VIP dashboard. Expanding COD to walk-in and door-to-door pickup clients broadens access for more customers and clientele.

For more information about the latest services and promotions from J&T Express, visit www.jtexpress.ph or follow J&T Express Philippines on Facebook, Instagram, X, TikTok, and YouTube. Customers can also download the J&T Express mobile app for free on the Apple App Store, Google Play Store, and Huawei App Gallery.

About J&T Express

Founded in 2015, J&T Express is a global logistics provider operating in 13 countries. These include Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil, and Egypt.

Following its “customer-oriented and efficiency-based” approach, J&T Express provides integrated logistics solutions through smart infrastructure and digital networks. This global strategy aims to enhance connectivity and bring logistical benefits worldwide.

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